A brief note in the HOA Newsletter and an email asking us to download a new App from ButterflyMX. That’s all we’ve seen of the new “upgrade” our Board has apparently approved to change how people enter the community. Anyone have more information?

We don’t know about you, but this leaves us with many more questions than answers on how this will affect all of us. If anyone has the answers, we’d love to hear from you. So here’s tge questions we have.

• Why are we changing things and what does it affect.
• Will the vehicle RFID’s still work as before?
• We have an approved guest list on the current system. Will this be carried over or do we start from scratch.
• The documentation for the new video access systemfeatures a video call from the new system. Will our old 4 digit codes stioo work on the call box?
• The info suggests we need to approve one time deliveries. How does that apply to FEDEX, UPS, Amazon etc. where we get multiple deliveries, often not know when they’re coming?
• If we add approved contacts, can they enter from unmanned gates without calling us? If so, will it call they’re phone or email them? How does that work with vendore such as pest control which may have various agents with differing numbers?If we have a party, do we still submit the list to the Vineyard cottage?
• Does any of the above affect staffing at the Vineyard gate?

The list goes on. Can anyone shed some light on this? Do we need instructions specific to Morgan Creek. Reviewing the manual it is generic and not very specific.

Comments and help would be most welcome!